DIT Troubleshooting

Quick-access diagnostic hub for on-set troubleshooting. Start here when something breaks.

What’s happening?

SymptomGo to
Camera keeps disconnectingDIT Triage - Tether Drops
Camera won’t connect at allDIT Triage - Tether Dead
iPad lost connectionDIT Triage - iPad Disconnected
Capture One crashed or frozenDIT Triage - C1 Crashed
Monitor / display not workingDIT Triage - Display Problems
Everything is slowDIT Triage - Slow Performance
Can’t set up the networkDIT Triage - Network Setup
Photographer didn’t prepDIT Triage - Photographer Unprepared
Power / weather / space / crewDIT Triage - Environment

Workflow SOPs

WorkflowWhen to use
SOP_DIT_ProCapture One Pro — Capture Pilot + Live + wired display
SOP_DIT_StudioCapture One Studio — Client Viewers + Live for Studio + Capture Pilot + wired display
SOP_DIT_Wired_OnlyNo network available — wired display only
SOP_Photographer_HandoffPre-shoot preparation checklist for the photographer
SOP_DIT_Pre_Shoot_PreparationPre-shoot preparation — software, hardware, network, chain test
SOP_DIT_On_Set_Pre_FlightOn-arrival verification checklist before first capture

Full Reference

DIT_Edge_Cases — comprehensive index of all edge cases with official documentation links.